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KeenXchange

Currency exchange software for Canadian money services businesses

Be ready for your next FINTRAC exam, without the binder

Every transaction your team enters at the counter builds your compliance file as it goes: the customer's ID on record, LCTR and EFTR reports prepared, risk flags raised and every change logged. When FINTRAC asks, you export it instead of digging through paper. The same system runs the rest of the counter: hourly rates, multi-currency tickets, branch transfers and a built-in ledger, in any browser.

$150 CAD/month · same-day support · nothing to install

One transaction at the counter

  1. Scan the ID

    Details are read from a photo or the driver's licence barcode, and the customer file is created.

  2. Apply the rate

    Hourly market rate, with your margin and rounding.

  3. Ticket and receipt

    Profit in CAD is calculated; the branded receipt is printed, saved as PDF or emailed.

  4. Report ready

    Large cash and electronic funds transfers flow into your FINTRAC reports.

FINTRAC

FINTRAC reporting software, built in

KeenXchange prepares your reports from the transactions you already record at the counter, and keeps the records an examiner asks for.

LCTR, EFTR and what FINTRAC expects

Reports ready today

  • Large Cash Transaction Reports (LCTR)
  • Electronic Funds Transfer Reports (EFTR), sent and received
  • Suspicious Transaction Report (STR) drafts
  • Business relationship records
  • FINTRAC web-form view, field by field, plus PDF and CSV
  • Filings tracked with their acknowledgment numbers

Sanctions screening

  • Canadian sanctions (SEMA, JVCFOA), Criminal Code terrorist and UN Security Council lists
  • Checked at onboarding and on every transaction, remittance and incoming transfer
  • Customers re-screened when a list changes
  • Every check logged with the list version
  • PEP and HIO determinations recorded per customer

Monitoring and alerts

  • Structuring and 24-hour rule patterns
  • Unusual volume and shared beneficiaries
  • Ministerial directive countries (Iran, North Korea, Russia): ID, source of funds and purpose required at any amount
  • Alert queue: dismiss with a reason or escalate to an STR draft

Ready for an examination

  • Policies, risk assessment and compliance documents
  • Staff training records
  • Two-year effectiveness review reminders
  • One-click examination package

Access and audit

  • Role-based access
  • Admin-only edits, revert within 30 days
  • Audit trail on every change
  • Data isolated per business
  • Hosted in Canada

KeenXchange helps you prepare and track your reports; your business remains responsible for its FINTRAC obligations.

Security and privacy

Your customers' IDs, handled with care

You collect passports and driver's licences. Here is where they go and who can see them.

Hosted in Canada

Customer files, transactions and ID photos are stored on servers in Canada, and the application that serves them runs in Canada too.

Encrypted and backed up

Data is encrypted in transit (HTTPS only) and at rest, and backed up automatically every day.

Who can see ID photos

ID photos sit in private storage, separate for each business. Only signed-in staff of your business can open one, through a link that expires after five minutes.

What the AI extraction does

To read an ID, the photo is sent over an encrypted connection to a document-reading service (Google Document AI or OpenAI), which processes it in the United States and returns the fields that fill the customer file. Neither service uses it to train its models. The photo itself stays in your KeenXchange account.

Records you keep

Nothing is deleted automatically, so your records stay available for FINTRAC's five-year retention period. Export your reports as PDF or CSV at any time.

Quebec's Law 25

You stay in control of your customers' personal information; we process it only to run KeenXchange for you. Privacy questions go to Timothé Bélanger, who is responsible for the protection of personal information at Kaizen Solutions.

Features

Everything your counter needs, in one system

Bureau de change and money services business (MSB) software that handles the daily work (onboarding, rates, exchange, transfers and the books) so your team can focus on customers.

Customers created automatically

  • Self-service onboarding screen customers fill in themselves
  • ID details read automatically from a photo (AI extraction)
  • Driver's licence barcode scanner support
  • Use a phone as the scanner with a QR code
  • ID copies stored on the customer file for your KYC records

Rates that update themselves

  • Refreshed every hour from a live market feed
  • Your margin or commission, fixed or percentage
  • Rounding applied automatically

Currency exchange

  • Multi-currency tickets
  • Profit in CAD on every transaction (spread + commission)
  • Branded receipts: print, PDF or email
  • A cash drawer for each currency
  • Admin-only edits and 30-day revert, with an audit trail

Remittance to your branches

  • Send to a branch with a pickup code
  • Branch manager notified by email
  • Find recipients by name or phone
  • Recent recipients prefilled
  • Track pending, collected and expired transfers

How remittance works

Built-in ledger

  • Income Statement, Balance Sheet and Cash Flow by month
  • Drill down to the transactions behind each figure
  • Expenses tracked by category

Ready for several branches

  • All your branches under one business
  • Role-based access for every employee
  • Your data isolated from every other business

Coming soon

What's next

Automatic FINTRAC filing

Submit your reports to FINTRAC directly from KeenXchange.

PEP and HIO list screening

Today you record politically exposed person (PEP) and head of international organization (HIO) determinations for each customer. Next, customers are checked against a PEP list automatically.

Pricing

Simple pricing

One monthly price, with support that answers the same day.

KeenXchange

$150CAD / month

plus taxes

  • Customers, rates, exchange and remittance
  • Built-in ledger and FINTRAC reports
  • Same-day support
  • Any browser: desktop, tablet or phone
Book a walkthrough

White-glove onboarding Optional

$750CAD, one time

flat fee

  • Setup of your business and branches
  • Import of your existing data
  • Training for your team
  • Go-live support
Ask about onboarding

FAQ

Frequently asked questions

Does KeenXchange file my FINTRAC reports?

KeenXchange prepares Large Cash Transaction Reports (LCTR), Electronic Funds Transfer Reports (EFTR) and business relationship records from your transactions. You can export them as PDF or CSV and track each submission. Automatic filing to FINTRAC is coming soon; until then, you submit the prepared reports yourself. KeenXchange helps you prepare and track your reports; your business remains responsible for its FINTRAC obligations.

Does KeenXchange screen customers against sanctions lists?

Yes. Customers are checked against the Canadian sanctions lists (SEMA and JVCFOA), the Criminal Code listed terrorist entities and the UN Security Council list when they are onboarded and on every transaction, remittance and incoming transfer, and again whenever a list changes. Each check is logged with the list version, and possible matches go to your staff to resolve.

How much does KeenXchange cost?

$150 CAD per month, plus taxes, with same-day support included. Optional white-glove onboarding is a flat $750 CAD.

What is included in white-glove onboarding?

We set up your business, import your existing data, train your team and support you through go-live. It is optional: you can also set up KeenXchange yourself.

Do I need special hardware or software?

There is nothing to install. KeenXchange is a web app that runs in any modern browser on desktop, tablet or phone. Driver's licence barcode scanners are supported, and a phone can act as the ID scanner by scanning a QR code.

How is my business data protected?

Customer files, transactions and ID photos are stored in Canada, encrypted in transit and at rest, and backed up automatically every day. Each business's data is isolated from every other business, ID photos can only be opened by your signed-in staff, role-based access controls what each employee can do, only admins can edit transactions, and every edit or revert is recorded in an audit trail.

Where is my data hosted?

In Canada: your business's data is stored, and KeenXchange runs, on servers in Canada. Two services work from the United States: reading an ID photo (see “What the AI extraction does”) and delivering the emails KeenXchange sends, such as receipts and branch notifications.

Can I run several branches?

Yes. You manage all your branches in one account, send remittances to a branch with a pickup code, and the branch manager is notified by email.

How are exchange rates kept up to date?

Rates update automatically every hour from a live market feed. Your margin or commission, fixed or percentage, and your rounding are applied on top.

See KeenXchange in 30 minutes

Book a walkthrough with Timothé. We'll follow one transaction from ID scan to FINTRAC report and answer your questions. Prefer to talk now? Call or message on WhatsApp.